Every organization is now defined by the digital services it delivers. From engaging customers with new experiences to building new revenue opportunities, and driving digital-first touchpoints that protect and enable customers and communities, these services have never been more essential. As part of VMware’s work...
Published: Jun 17, 2022
We surveyed 900 retailers to understand how they handle surges in demand (Black Friday), as well as how they have adopted a headless architecture, artificial intelligence, personalization, and more. Digital commerce has seen 10 years of growth in a matter of months. From the wealth of information we surface in this report,...
Published: Jun 01, 2022
Healthcare has a customer experience problem, and it’s impacting both care quality and the bottom line.
With digital engagement tools and a strong cloud-based infrastructure, the fullcycle consumer experience available to airline frequent flyers and Amazon retail shoppers can now remove the friction of interacting...
Published: Mar 21, 2022
A global survey of 600 technology decision-makers conducted by MIT Technology Review Insights, in association with VMware, finds that most organizations in Asia-Pacific and the world over had largely prepared for the online commerce and remote working the pandemic made compulsory. More than three-quarters of Asia-Pacific...
Published: Jun 17, 2022
How has the COVID-19 pandemic and the necessity of the distributed, anywhere workforce shifted the future of work? Forrester Consulting conducted a survey, commissioned by VMware, to global future-of-work decision-makers with responsibility for strategy and security from various global industries on how the challenges...
Published: Jun 17, 2022
Higher education institutions facing declining funds, changing student needs, and rapid growth in online offerings need to be able to respond with innovations in business models and services.
In this guide, learn how your institution can use cloud-based systems to:
Create more convenient and seamless workflows...
Published: Apr 20, 2022
Predict business outcomes, drive value, increase developer productivity, and accelerate innovation in your organization by reconsidering how your business builds intelligent applications. Read the IDC whitepaper from AWS and Nvidia to learn how Amazon SageMaker and deep learning on AWS help solve typical development challenges...
Published: Apr 25, 2022
When COVID-19 struck businesses in March 2020, companies scrambled to cobble together temporary work-fromhome (WFH) collaboration solutions that could help them maintain business continuity as cities and counties went into lockdown.
In this report, we’ll profile several organizations and how unified communications...
Published: Jun 30, 2022
How do you address the Customer Experience revolution? Evolving customer expectations shape new needs to handle next generation digital channels in the contact center.
This eBook provides data and background, as well as tips and tricks on how you can prepare your contact center to provide the best-in-class digital...
Published: Jun 30, 2022
This ebook "How to Stop Ransomware Attacks" provides in-depth guidance for quickly setting up stronger defenses against ransomware. Read this ebook to learn:
How ransomware works.
Common ransomware attack patterns.
Three simple steps that can stop most attacks.
Why traditional firewall approaches...
Published: Jun 07, 2022
As public cloud adoption accelerates, increasingly complex cloud services bring new risk challenges for protecting enterprise workloads. In fact, Gartner says, “By 2023, 70% of all enterprise workloads will be deployed in cloud infrastructure and platform services, up from 40% in 2020.”
...
Published: Jun 07, 2022
With your smart factories, supply chain and employees all interconnected, your intellectual property (IP) is more at risk of exposure than ever. Securing your data has become especially challenging as workers use devices and networks that aren’t managed by your IT department.
This whitepaper provides an...
Published: Jun 15, 2022
The pandemic redefined “work” as we know it. Companies adopted new technologies and workflows to support large-scale work from home. Workers quickly acclimated to the new environment, with many juggling their personal lives and work obligations more than ever before.
It was a monumental shift that tested...
Published: Jun 30, 2022
For years, the shift to cloud-based communications services was gradual, with some organizations going full force and others cautiously dipping their
toes. This all changed in 2020 as employees moved en masse to work from home (WFH), bringing their business phone systems and other communication
tools along with them....
Published: Jun 30, 2022
