Though sales and operations planning (S&OP) originally aspired to bring business functions together for a more collaborative approach to business planning, today’s S&OP is most often used to address gaps between supply and demand. It can and should do much more. Increasing disruption in the business environment has created an urgent opportunity for S&OP to expand its role. Uncertainty makes high-functioning agility and integrated business planning essential to success. It’s time to create new goals for S&OP, reinvent your S&OP processes, and invest in connected planning capabilities to drive business agility and growth. Michael Detampel, senior solutions director at Anaplan, describes the challenges supply chain leaders face and offers five key recommendations to optimize S&OP results.