- Home
- |
- Latest Whitepapers
Your technology teams are under more pressure than ever to rapidly transform the business. But how do you drive sustainable, cost-effective improvements, without adding budget or headcount? Read this guide for the three steps to lowering software, hardware, and cloud costs. Inside, you’ll learn how to optimise technology...
Published: Jun 21, 2022
This GigaOm report benchmarks SingleStoreDB against Amazon Redshift, MySQL, PostgreSQL and Snowflake for overall TCO and performance. Download your copy to see the results.
Published: Jun 17, 2022
How do you address the Customer Experience revolution? Evolving customer expectations shape new needs to handle next generation digital channels in the contact center.
This eBook provides data and background, as well as tips and tricks on how you can prepare your contact center to provide the best-in-class digital...
Published: Jun 30, 2022
Setting up employee devices and supporting legacy applications has always been a drain on IT’s time. And now that so many employees have made the move from on-prem to off-site, trying to manage it all remotely—and manually—takes up even more IT hours. It also slows down users and leaves vulnerable spots...
Published: Jun 16, 2022
While cloud has become a key driver of business expansion and operational efficiency, business and IT leaders still struggle to understand how to transform their organizations into cloud-driven and cloud-optimized enterprises. Despite the market increasingly viewing the data center and public cloud as part of a singular...
Published: Jun 17, 2022
While most organizations are already using two or more clouds, most teams within the larger organization are still focused on using primarily one cloud. However, as these teams become more strategic in their use of the cloud, increasingly, they are finding that they need to build, operate and manage apps across...
Published: Jun 17, 2022
Sales teams want to spend more time selling and less time hunting down information. They want to connect quickly with cross-functional partners who can provide answers. Above all, sales teams want to close deals.
Our customers have indicated that Slack helps them to achieve all of these. But before investing...
Published: Jun 15, 2022
Situational awareness is a huge part of successful remote working. Every company has important information that they want to protect and keep within the company. As employees of the company, it's our responsibility to make sure that we help facilitate that.
In this blog we will go over five great tips to keep...
Published: Jun 15, 2022
Enterprise networks are on the verge of a major tipping point, driven by the shift from employees working at a corporate office to working from anywhere. Enterprises are quickly realizing that legacy network and security architectures are inadequate. They must evolve toward a unified networking and security service that...
Published: Jun 17, 2022
For years, the shift to cloud-based communications services was gradual, with some organizations going full force and others cautiously dipping their
toes. This all changed in 2020 as employees moved en masse to work from home (WFH), bringing their business phone systems and other communication
tools along with them....
Published: Jun 30, 2022
RingCentral has earned the Metrigy MetriStar Top Provider Award for contact center platforms. The value of the MetriStar Award is that it is based on both customer ratings of providers and quantitative metrics correlating the use of a vendor’s products and services with measurable business success.
Download...
Published: Jun 30, 2022
The way businesses adapted to COVID-19 was nothing short of remarkable. Entire companies shifted from physical offices to digital workplaces overnight. They reinvented work cultures, implemented new tools, and saw their teams thrive in new, remote environments.
Whether using voice-assisted technologies or making a...
Published: Jun 30, 2022
The complexity of modern maritime operations makes it vulnerable not only to phishing-based account compromise, but more significantly, unnoticed configuration modifications.
Read our blog to find out more.
Published: Jun 16, 2022
In this paper, we explore the individual components of the diamond model for influence
operations analysis, addressing both the socio-political and technical axes of the diamond, the
relevance of each axis, and the ways in which the components and axes interact with each other
to reveal in-depth understanding of...
Published: Jun 10, 2022
In 2021, we witnessed explosive levels of interest and financial gains in Non-Fungible Tokens (NFTs), which are digital art assets (i.e. images, gifs, and music) whose ownership can be proved and referenced via a transaction ID on an immutable blockchain.
The biggest draws to these online collectibles are the...
Published: Jun 13, 2022
Today’s businesses depend on a robust communications experience to drive innovation, and phone calls are at the heart of that experience.
However, it’s not just about picking up the phone and dialing a number these days. Today’s workers and customers connect with each other using several different...
Published: Jun 30, 2022
